Activating or Reactivating mDesktop

Finding your Serial and Update numbers in mDesktop

To create an activation key we will need the current mDesktop Serial Number and Update Number associated with your installation:

  • go to: Windows START --> All Programs --> mDesktop --> Password Activation
  • note the Serial Number and the Update Number listed, and reply back to the existing support ticket or directly to support@360Science.com

*Please note: if you are running Windows 10/Server 2012 or newer, and don't see password activation in the start menu, go to your install path (such as C:\Program Files(x86)\mDesktop) and run 'Activate Update Installation.exe'. You will also need administrator permissions in order to apply the activation key.

Reactivating mDesktop

Once you have received and downloaded the activation token for your specific mDesktop installation:

  • go to: Windows START --> All Programs --> mDesktop --> Password Activation
  • click on the FROM FILE button and select the activation file from where it was saved on your computer

*Please note: if you are running Windows 10/Server 2012 or newer, and don't see password activation in the start menu, go to your install path (such as C:\Program Files(x86)\mDesktop) and run 'Activate Update Installation.exe'. You will also need administrator permissions in order to apply the activation key.